MobileCast®

MobileCast® is a complete service and/or delivery management solution. It provides real-time visibility into the execution of your routes and enables you to manage the information exchange between the office and the field. MobileCast empowers mobile work forces to achieve efficiency while enhancing the customer experience.

Market Motion has aligned themselves with UPS Logistics Technologies to resell UPS Logistics Technologies’ software solutions, expanding the global footprint of operational excellence.

Enterprise-wide Visibility
Be informed - and take control of the day's routes from the second your mobile workers leave until the last one powers down for the day. And the control is where you want it: dispatchers will know which stops are completed and when; customer service representatives can notify customers of potential delays; and management can view the day as it progresses.

Mobile workers will have as much control as you want to give. Allow them to re-sequence a route on the go, or skip a stop and return later. They can document service delays and communicate them back to the office in real time.

Unparalleled Power in a Bundled Package
Unlike many solutions on the market today, the MobileCast system is completely turn-key. Comprised of the following four components, MobileCast enables you to manage the information exchange between the office and the field.

• Mobile Computer – runs a friendly, touch screen application
  
  
• MobileCast Server Software – enables enterprise visibility and interaction between the office and the field
  
  
• Wireless Data Network - allows information exchange between the resources mobile computer and the MobileCast server
  
  
• Satellite Receiver - enables tracking of vehicle movements with real-time GPS position updates

Customised Delivery Management
No two operations are alike. That's why MobileCast is built with the flexibility to handle yours the way you want.

• Driver performance
• Available workers and vehicles
• Multiple depots and distribution centers
• Customer locations
• Open/close times and multiple time windows
• Order size and line-item information with
• OS&D and reason codes
• Delivery instructions and alerts
• Actual vs. projected times and distances
• Centralised reporting
• Container and line item scanning

Real-time Information
Knowing what's happening on your routes while it is happening is key to running your business efficiently - and profitably. With MobileCast you will:

Improve Customer Service

• Anticipate delays in delivery or service
• Provide up-to-minute ETAs to customers
• Post delivery information to your website
• Reroute drivers immediately to avoid service delays
• Automatically send e-mail alerts to customers

Increase Profits

• Reduce overtime by evaluating route and service times
• Gain and retain competitive advantage
• Win new customers with real-time tracking

Lower Transportation Costs

• Reduce kilometres and overtime
• Efficiently utilise all resources
• Eliminate deadhead kilometres

Improve Communication

• Manage routes and communicate in real time
• Know immediately of service delays or failures
• Communicate proactively with customers regarding arrival information

Reduce paperwork

• Download manifests and directions to handheld wirelessly
• Capture customer signature electronically
• Track over/short/damaged instantly and wirelessly
• Ease government reporting administration

Take Control

• Constantly evaluate your use of resources
• Measure your progress toward meeting your company's bottom-line goals
• Compare actual with plan

Informed Delivery Management

MobileCast is ready and loaded with reports to track every facet of your operation from productivity, to costs, to resource utilisation. Taking advantage of the reports in MobileCast brings full-circle the efficiencies gained from using the best and easiest territory planning product available. Included with MobileCast software, you will benefit from:

• Actual versus Planned
• Service Time Exceptions
• End-of-Route Totals and Route Costs
• Driver Efficiency

Integrated Delivery Management

The MobileCast delivery management solution seamlessly integrates with existing routing, scheduling and host systems. In addition, MobileCast integrates with UPS Logistics Technologies' Roadnet® Transportation Suite products like Roadnet® and Territory Planner®.

UPS Logistics Technologies' suite of solutions handles your operation from order through delivery: Territory Planner, Roadnet, MobileCast, and FleetLoader™. Each solution works independently or in unison with other UPS Logistics Technologies products or existing products in your operation.

Call 1300 558 381 today to find out how MobileCast will improve your operation.